Every guest question, answered before they ask you.
StaySage is an AI concierge that knows your property the way you do. Guests chat or text and get instant, accurate answers; real problems reach the right person; door codes rotate themselves. You get your evenings back.
Build your guide free · No card required · Go live whenever you're ready
Currently for United States properties only.
Bear Hollow Concierge
Replies in seconds · 24/7
Live in an afternoon. Useful for years.
01
Teach it your property
Have a conversation with the AI interviewer or upload the house manual you already wrote. Every detail becomes organized knowledge you can review and edit: nothing goes to guests that you didn't approve.
02
Connect calendar and lock
Paste your Airbnb or Vrbo calendar link and, if you want rotating door codes, sign into your smart lock account once. Reservations, guest links, and codes now manage themselves.
03
Add one line to your check-in message
Your scheduled message tells guests to text the concierge or open their guide. From then on, wifi questions go to the AI, leaks go to your plumber, and the rest goes nowhere near your phone.
Built for how rentals actually run
Not a chatbot bolted onto a website: a system that knows the reservation, the property, and who to wake up when the water heater doesn't.
Answers grounded in your property
The concierge answers only from what you've told it: your wifi, your thermostat, your trash night. It never invents a detail, and anything it doesn't know is flagged to you instead of guessed.
Guests just text
One number in your scheduled check-in message. Guests text their confirmation code, are matched to their reservation, and ask away. No app, no account, nothing to install.
Set up by conversation
Talk through your property with the AI interviewer, or upload the house manual you already have. Everything becomes organized, editable knowledge in minutes, not an evening of form-filling.
Synced to your calendar
Connect your Airbnb or Vrbo calendar once. Every reservation gets its own guest link that unlocks at check-in and expires after checkout. Cancellations clean up after themselves.
Escalations that reach the right person
Every message is triaged: a water leak alerts you now, a towel request can wait. Route issues to your cleaner, your plumber, or yourself, and control exactly which contacts the AI may ever mention.
Gets smarter every stay
When the concierge can't answer, the question lands on your dashboard. Answer once with one tap and it's knowledge for every future guest. Your property manual writes itself.
One link, printed once
A permanent gate link and QR code for your house manual or entry table. Guests verify with their booking confirmation and land on their own stay's guide. It expires when they leave.
Your brand, not ours
Name the concierge after your property, upload your logo or a photo, and pick your colors. Guests see your rental's personality; StaySage stays out of the way.
Add-on · $10/mo per property
A new door code for every reservation, without touching the lock
Connect the smart lock you already own: Yale, Schlage, August, Kwikset, igloohome, and more. Every reservation on your calendar gets its own code, programmed at check-in time and erased an hour after checkout. The concierge gives each guest their own code and nobody else's, and if a code fails to program, StaySage emails you so you can step in before the guest arrives.
Former guests, cleaners between contracts, that code you put in a listing photo three years ago: none of it opens your door anymore.
Simple, per-property pricing
No setup fees, no contracts, no per-message metering.
StaySage
Per property$19 / property / month
Flat rate, every property. Inactive properties are free and stay fully editable.
- AI concierge for guests: web chat and SMS, day and night
- Conversational setup interview + house-manual import
- Digital house guide with time-limited guest links and QR codes
- Airbnb & Vrbo calendar sync, one guest link per reservation
- Smart escalations routed to the right contact by issue type
- Unanswered questions become one-tap knowledge prompts
- Your brand: name the concierge, your colors, your photo or icon
- Unlimited team knowledge, conversations, and transcripts
Auto-rotating door codes
Add-on+$10 / property / month
Connect your smart lock once; every reservation gets its own door code.
- Works with Yale, Schlage, August, Kwikset, igloohome, and more
- Codes program at check-in and erase after checkout, automatically
- The concierge and guest guide give each guest their own current code
- Reservation changes and cancellations update the lock on their own
- Alerted before arrival if a code ever fails to program
- Former guests keep nothing: no more shared, stale codes
Enabled per property in settings, added to your subscription.
Build first, pay when you launch: creating your account, building the knowledge base, syncing calendars, and previewing the guest experience are free with no card required. The subscription starts only when you flip a property live. StaySage is available for US properties only right now: emergency guidance, texting, and our legal terms are United States-specific.
Questions hosts ask us
Do my guests need to install anything?+
No. Guests use a normal web link or plain SMS. There's no app, no account, and no password: their reservation is their key.
What happens when the AI doesn't know an answer?+
It says so, tells the guest the host will be nudged, and records the question for you. It never guesses at codes, directions, or instructions. Unanswered questions become one-tap prompts on your dashboard.
How do guests prove they're really guests?+
By texting or entering the confirmation code from their booking, which we match against your synced calendar. Without it, the concierge shares nothing about your property. Access ends automatically at checkout.
Which smart locks work with door codes?+
Yale, Schlage Encode, August, Kwikset Halo, igloohome, TTLock, Nuki, and more, through one secure connection. You sign into your lock account once; we never see your lock credentials.
Do I need Airbnb's or Vrbo's permission?+
No. StaySage works alongside any platform using the calendar export and scheduled messages you already have. Your guests' booking relationship stays exactly where it is.
What does it cost?+
Building is free: your account, knowledge base, calendar sync, and previews cost nothing, no card required. When you take a property live for guests it's a flat $19 per property per month, plus $10 for the door-codes add-on. Flip back to free anytime.
The next “what's the wifi?” doesn't have to be yours.
Build your concierge tonight for free, flip it live whenever you're ready, and your guests will never know you slept through their question.
Get started free